PROGRAM OVERVIEW
As a graduate of our fast-track 6-week Customer Service Diploma program, you’ll learn the finer points of professionalism, customer service and basic computing. You’ll gain an understanding of how to identify company objectives, set sales goals and be a productive and contributing member of the service team. Graduates of our program are equipped with the skills to handle a multitude of positions within the customer service industry.
Program Weeks:
Program Hours:
Program Type:
Key Program Modules
- Keyboarding Level I
- Computer Fundamentals (Internet/Windows)
- MS Word Level I
- MS Excel Level I
- MS Outlook Level I
- Customer Service Communication Skills
- And more!
Career Opportunities
With strong customer service skills, you can pursue employment opportunities in retail, management and administration, cultural and entertainment services, finance and more. Graduates are qualified for a wide range of positions, including customer support representative, customer experience associate, salesperson, team lead, customer advocate, user support guru, customer care agent and customer service specialist.
Prerequisites
- Ontario Secondary School Diploma or equivalent
- Minimum 18 years of age
- Successful admissions interview
Get More Information
Our diploma programs provide concise, focused, job-specific training that prepares our students with the right skills and tools to quickly secure a position in their chosen fields.Available only at those locations registered as a Ontario Career College under the Ontario Career Colleges Act, 2005
